All you need to know about Pet Releaf's Subscription Service!

Would you like to receive your Pet Releaf automatically without having to remember to order? This subscription service gives you exactly that. Join and receive your delivery every 1, 2, or 3 months and receive 15% off each order for signing up and free shipping.

It’s simple! Go to your favorite Pet Releaf product and select the subscription choice right under “Subscribe and Save 15% + Free Shipping”. The process from that point on is exactly the same as when you buy any Pet Releaf product: review your cart, enter your billing, shipping and credit card information, and you are good to go!

With our Subscription Service you can:

• Save 15% on all products
• Receive Free Shipping.
• Forget about remembering to refill and revisit, as we take care of your pet’s monthly shopping!
• Pause, cancel, or change shipping date at any time
• Exclusive loyalty points, free products, and discounted add-ons

Yes! In order for us to process your purchase automatically, we need to have your shipping information; which is only possible with an account. Furthermore, having an account will allow you to track and manage all your subscriptions. But don’t worry! Creating an account is extremely easy and FREE. You can create your account during checkout or HERE. Simply choose your favorite Pet Releaf product and begin your subscription.

You can earn loyalty points on every subscription order. Every $1 = 1 point, and you will get 50 bonus points on every third order. You can also earn 200 bonus points when you refer a friend. You can find more information here.

All subscriptions can be viewed and managed via your Pet Releaf account. You can sign up or log in HERE. You can also update your payment methods!

We are currently offering a subscription service that renews every 2 weeks, 4 weeks, 6 weeks, and every 2 months. For example, with a monthly subscription, if you purchase your Pet Releaf product on June 1st, we will process the next subscription period on July 1st and on that same date each month moving forward. Once this happens, we will ship your products to your home right away!

As many as you want! You can subscribe to multiple products or even ALL of them. You can subscribe to multiple products on one subscription.

We allow subscription upgrades and downgrades! You can manage changes to your account following these steps: https://petreleaf.com/blogs/tips-for-pet-parents/how-to-manage-your-subscription-payment-details

Yes! You will be notified 3 days before the subscription is about to renew by email. Once the subscription renewal has been processed and we ship your product, you will receive an email notification with shipping information.

If your subscription has not been renewed automatically, you may have an incorrect or expired payment method on your account.

It’s important to always have up to date credit card information on your account. If you have continued issues, please call our office at 1-844-646-1646, or reach out to us via chat or email at subscriptions@petreleaf.com.

We do NOT store any financial information in our servers. We use a secure and encrypted payment gateway that takes care of this for us so all your information is always secure and never seen or modified by anyone but you.

You sure can! All shipping and payment details can be modified by visiting the Your Account section. Make sure you make all/any changes before Midnight on your subscription renewal date.

All subscriptions can be canceled and managed via your Pet Releaf account. Follow steps here: https://petreleaf.com/blogs/tips-for-pet-parents/how-to-cancel-a-subscription

Your subscription will cancel immediately. You can access your account or create one HERE.

Yes! If your subscription is canceled for any reason, you will receive an email notification.

If you have any subscription issues, you can contact us via our chat bot, email susbcriptions@petreleaf.com, or call us at 1-844-646-1646 so you can talk to a real person about any subscription questions or issues. We’ll get back to you as soon as we can!

Also, we would love to hear your feedback on our new Pet Releaf Subscription Service!